職位描述
Responsibilities:
· Responsible for delivering the highest levels of customer service and customer satisf.
· Provide on-site service support and maintenance of Accuray’s products in the assigned territories.
· Provide on-call support to Accuray customers in China.
· Manage the technical service information flow between Accuray HQ and China.
· Closely interact and communicate with customers, sales teams and customer support team and coordinate field support functions
· Implement Preventive and Corrective Maintenance programs for China Region.
· Manage the technical service information flow between Accuray HQ and China.
Qualifications:
· A technical Bachelor’s degree (Bachelor of Science in Electronics & Engineering) or equivalent is required
· Minimum 2 years experience in Field Service, installation and troubleshooting complex electronic equipment or equivalent
Attributes:
· A positive attitude and highly motivated.
-Must be a self starter, able to work independently and take initiative.
-Capable to work and deal with high pressure situations
- A team p and contribute openly to colleagues.
·-Strong interpersonal and presentation skills.
-Be able to competently perform field service activities in assigned territories.
· Have strong troubleshooting skills.
· Able to lift 25Kg and work on ladders.
· Good oral and written communication skills in English and Mandarin
企業介紹
Accuray Incorporated (Nasdaq: ARAY), based in Sunnyvale, Calif., is the premier radiation oncology company. The company develops, manufactures and sells personalized, best-in-class treatment solutions that revolve around the patient. Accuray’s innovative technologies – the CyberKnife and TomoTherapy Systems – set the standard of care with the aim of helping patients live longer, better lives.
Accuray是一家放射腫瘤治療公司，致力于發展、生產及銷售引領醫護標
準的個人化、創新治療解決方案，旨在延長患者的壽命及提高他們的生
活質量。本公司的先進技術提供全方位的放射治療和放射手術治療。
我們的理念：
開創一個新的未來，讓癌癥患者不再遭受恐懼和痛苦。
我們的使命：
制定個人化、先進的治療解決方案，延長患者的壽命及提高他們的生活質量。
我們的治療方案的重要性：
患者–Accuray透過創新，延長癌癥患者的壽命及提高他們的生活質量，為他們帶來新的希望。
客戶–Accuray的先進治療解決方案提高了醫療機構的臨床治愈機會，幫助他們為每一位患者提供最好的治療。
投資者—Accuray提供專門用于影像導引放射手術和調強放射治療的獨特產品，這兩個市場分部正在快速增長。
員工——Accuray員工致力于從根本上改變癌癥治療方法的未來，延長患者的壽命并及提高他們的生活質量。
